Overview - Online Work Order Suite (OWOS): Professional Edition - OnlineTechTools.com
Online Work Order Suite (OWOS): Professional Edition
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Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
Track users, technicians, buildings, status. Print out daily, monthly, or even yearly reports with the new date reporting feature. Even track the average amount of time for work orders.
Change the look and feel of OWOS: Pro instantly without editing a confusing configuration file.
Enhanced Email Notification
Event notification has been added. Emails can now be sent in HTML format.
Keep track of events such as: assignments, status, priority, problem, and solution updates.
Users now have the advantage of having profiles, this allows users to easily submit accurate requests.
Enhanced Database Support
Support for MySQL has been added. This addition will allow for quicker database access.
New User Interface
The user interface has been totally revamped.
Plus many more...